How to Check Salik Balance with Account Number in Dubai?

Salik is Dubai’s electronic toll system, and it costs AED 4 every time you go through certain gates in the city. Of course, it’s important to keep track of your balance unless you like getting surprise penalties.

There are 8 active toll gates in Dubai, and they are on major roads like Sheikh Zayed Road and Al Ittihad Road. This system keeps traffic moving smoothly and makes money for road improvements by letting thousands of cars pass through every day.

Through this guide, we will show you:

• 6 different ways to use your account number to check your Salik balance
• How to check without an account number (using plate information)
• Troubleshooting tips when things go wrong
• Smart ways to recharge and prevent fines totally

Most importantly, we’ll show you the quickest ways to do things that work even when apps crash or websites don’t work. 

How Does Salik Work?

You get a little sticker, which is called a tag, and put it on your windscreen. Then, when you drive under special gates on busy roads, sensors read your tag right away. After that, the system automatically takes money out of your account.

The whole thing takes only a few seconds, and you won’t even see it. Salik uses a type of technology called RFID. In this technology:

• Your tag is like a little radio.
• The gate acts like a listener.
• They talk to you quickly when you pass by.
• Your account gets money taken out of it.

You don’t need the internet, and there is also no need for a phone signal. 

What You Need to Know Before Salik Balance Check

Once you have the right things, it’s easy to get your Salik balance. 

Your Salik Account Number

This is the key to everything for you since you can’t move without it.

How to find it:

• On your Salik tag (look for numbers)
• In your Salik app, once you’re logged in
• On any Salik receipt you might have
• Call customer service if you’re really lost

The account number is usually 12 digits long, and it can start with zeros, so don’t skip those.

Your PIN 

When you set up your Salik account, you choose a PIN that is usually four numbers. Don’t worry if you forgot it. You can reset it by going to the website or calling support.

A lot of people use simple PINs like 1234 or their year of birth. Not the safest, but we won’t judge.

Vehicle Details and Your Phone Number

A few ways to give them your car information:

• Number on the plate, like A12345
• Plate code (the letters before numbers)
• Emirate (Abu Dhabi, Dubai, etc.)
• Type of vehicle (private, taxi, truck)

Check that your phone number is the same number you used to sign up for Salik. Did you change your numbers recently? First, update your account so things don’t get confusing

6 Ways to Check Your Salik Balance with Your Account Number

There are 6 different ways to do this; choose the one that works best for you.

Method 1: Phone Call (The Old-School Way)

Sometimes the easiest way is the best way. Call 800 SALIK (800-72545) on your phone.

What’s going to happen next:

1. The robot voice asks what language you speak (1 for Arabic, 2 for English).
2. Press 3 to log in to your account
3. When asked, type in your account number.
4. After that, type in your PIN.
5. Press 1 to find out how much money you have.

The whole thing lasts about two minutes. You can call it at 3 AM if you want, too, because it works all the time.

Tip: Have your account number ready before you call. 

Method 2: Smart Salik App (The Phone Genius)

After you set the Salik app up, checking your balance is very easy.

1. Get “Smart Salik” from the App Store or Google Play.
2. If you’re new, open the app and click “Register.”
3. Type in your PIN and account number.
4. Make a password that you’ll be able to remember.
5. Your balance will be shown right on the main screen after you log in. 

You’ll love these extra features:

• Look at your recent trips
• Add money to your account right away
• Get alerts when your balance is low
• The app also remembers your login, so it only takes about 10 seconds to check again.

Method 3: Official Salik Website (Computer Friendly)

Use any browser to go to the Salik Website. There are two ways to check:

1. Log in to your account: At the top, click “Check My Balance.” Type in your account number and PIN. Your balance will show up immediately.

2. Without signing in:

• Select “Balance Inquiry”
• Type in your mobile number, which is the one that is linked to Salik.
• Choose the emirate and type of vehicle you want.
• Enter your license plate number.
• Press search

The second choice is useful if you know your plate number but not your account PIN.

Method 4: RTA Dubai App (The Multi-Tasker)

This app does a lot more than just Salik. It can help you with parking, renewing your license, and more. 

How to set up Salik in RTA:

• Get the “RTA Dubai” app
• Sign up with UAE Pass; it’s much easier than typing everything.
• Look for “Salik Services” in the menu.
• Use your account number to connect your Salik account.

What does The App Offer? You Can:

• Check your Salik balance and other RTA things.
• Pay for parking and tolls in one place
• Keep track of all your travel costs in one place.
• Ask Mahboub (the RTA chatbot) for help with questions.

Method 5: SMS Service (Quick Text Magic)

Send this to 5959: SALIK [your account number] [your PIN]

Real example: If your account is 123456789012 and PIN is 4567, text: SALIK 123456789012 4567

What happens:

• Send the message
• Wait about 30 seconds
• Get a reply with your current balance

Important note: Make sure you use the mobile number registered with your Salik account. Otherwise, the system gets confused.

Method 6: Salik Kiosks for Physical Touch and Go

These blue machines can be found in busy areas, malls, and metro stations all over Dubai. They’re like ATMs, but for Salik things.

How to use them:

1. Go up to any kiosk
2. Touch the screen to start
3. Choose your language
4. Select “Check Balance”
5. Use the keypad to type in your account number and PIN.
6. Balance shows on screen.

Where to look for them:

• Dubai Mall (close to the parking lots)
• Most big metro stops
• Gas stations ENOC and EPPCO
• A few shopping malls

Quick tip: These kiosks also let you add cash to your account, which is useful if your cards aren’t working.

Alternative Way To Check Salik Balance Without Account Number

Did you forget your account number? Don’t freak out because you can still check your balance by using the number on your car’s plate.

What do you need?

• The mobile number you used to sign up for Salik
• The number on your car’s license plate, like A12345
• The letters that make up the plate code, like A, B, C, etc.
• Emirate selection (Dubai, Abu Dhabi, Sharjah, etc.)
• Type of vehicle (taxi, motorcycle, private car)

Step-by-step process:

• Visit Salik’s Website again. 
• Click “Balance Inquiry” and then “By Plate Number.”
• Type in your mobile number that is registered
• From the drop-down menu, choose your emirate.
• Select the kind of vehicle you want
• Enter your plate number and code
• Click the search button
• Your balance shows up in a matter of seconds. 

But remember, this only works if your mobile phone number is still the same one that Salik has on file.

What Your Salik Balance Actually Shows?

Your Salik balance screen shows more than just a number. 

• Current available credit: This is the money sitting in your account right now. If it says AED 45, you can make about 11 trips before running out.
• Recent trip history: Most apps and websites show your last 5-10 trips, and you’ll see which gate you passed, what time, and how much got deducted.
• Account status: Active, suspended, or needs attention. If something’s wrong, this is where you’ll spot it first.

What Happens When Your Balance Runs Low?

Running out of Salik balance isn’t the end of the world, but it does get expensive fast.

When you pass through a gate with insufficient funds, you get a 5-working-day grace period to top up your account. Miss this deadline? So, welcome to the fine city.

Situation	Fine Amount	When It Applies
First low balance trip	AED 50	After 5 working days
Each additional trip	AED 50	For every gate you pass
Multiple violations	AED 50 each	No limit, keeps adding up

How to avoid fines completely:

• Set a phone reminder to check your balance every week.
• If you can, turn on auto-recharge.
• Keep at least AED 50 in your account as a safety net.
• Download the Salik app to get alerts when your balance is low.

Don’t count on getting a text message to warn you. It doesn’t always send them, especially if your phone number changes or there are problems with the network.

Also, you have to keep an eye on your own balance. The “I didn’t get an SMS” excuse won’t help you avoid paying fines.

Let’s say on Monday, drive through the Al Safa gate with AED 2. You still owe AED 2. Don’t charge again until next Monday? That will cost AED 50. Go through another gate on Tuesday? Another AED 50 fine. It adds up really quickly.

Recharge Options After Salik Balance Check

Recharge limits you need to know include:

• Minimum top-up: AED 50 (you can’t add smaller amounts)
• Maximum per transaction: AED 50,000 (more than most people need)
• Increment rule: Must be in multiples of AED 50

So you can add AED 50, 100, 150, 200, etc. But not AED 75 or AED 125.

Fastest recharge methods are:

Method	Time Needed	Best For
Salik App	30 seconds	Daily use
Website	1 minute	Computer users
SMS	2 minutes	Quick top-ups
Phone call	3 minutes	No internet situations
Kiosk	2 minutes	Cash payments
Bank app	1 minute	Existing banking customers

This feature automatically adds money when your balance drops below a certain amount. So set it to trigger at AED 20, and it’ll add AED 100 whenever you hit that limit.

Setting up auto-recharge:

1. Open the Salik app or website
2. Go to account settings
3. Find the “Auto Recharge” option
4. Set your trigger amount (recommend AED 20)
5. Choose a recharge amount (AED 100 works well)
6. Link your credit card
7. Enable the feature

Most banks in the UAE, like ADCB, Emirates NBD, and HSBC, work with Salik auto-recharge.

How to Fix Common Problems With Salik Balance Check

Things go wrong sometimes. That’s life. Let’s fix the most common Salik headaches.

“I Forgot My Account Number and PIN!”

Happens to everyone eventually. 

Quick recovery steps:

• Check your car’s windscreen because the account number is often on the tag
• Look through old SMS messages for Salik confirmations
• Search your email for registration confirmations

If that doesn’t work:

• Call 800-SALIK (72545)
• Tell them you forgot your details
• They’ll ask for your mobile number and vehicle plate
• Provide your Emirates ID number for verification
• New PIN gets sent to your phone within minutes

Customer service runs 24/7, so you can call anytime. No need to wait until morning.

“The Balance Check Isn’t Working!”

Technology fails us all sometimes. Try these fixes first.

Common technical glitches:

• App crashes when opening: restart your phone completely
• Website says “service unavailable”: try again in 10 minutes
• SMS doesn’t come back: check if you sent it to 5959 correctly
• Wrong balance showing: wait 15 minutes, then check again

Backup verification methods:

• Try checking via the RTA Dubai app instead
• Use a friend’s phone to call the helpline
• Visit a physical kiosk if nearby
• Check bank statements for recent Salik charges

“My New Tag Won’t Activate!”

If the new tag is giving you trouble, do the following:

Required documents for activation:

• Vehicle registration (mulkiya)
• Emirates ID
• Valid driver’s license
• Mobile number you’ll actually use

How to activation the verification:

1. Stick the tag properly on the windscreen (upper center)
2. Take a clear photo showing tag placement
3. Enter all vehicle details exactly as they appear on the registration
4. Double-check the mobile number since one wrong digit ruins everything
5. Upload required documents as JPG or PDF files

If activation fails after 24 hours, something’s definitely wrong. Call customer service rather than keep trying.

“My App Keeps Crashing!”

Phone apps can be moody sometimes.

Quick fixes:

• Force close the app completely
• Restart your phone
• Check if the app needs updating
• Clear app cache in phone settings
• Delete and reinstall if nothing else works

Salik Charges Location in Dubai

Every time you drive through a Salik gate, exactly AED 4 gets taken from your account. Current toll gates in Dubai:

Gate Name	Location	Road
Al Garhoud Bridge	Sheikh Rashid Road	Both directions
Al Mamzar North	Al Ittihad Road	Towards Dubai
Al Mamzar South	Al Ittihad Road	From Dubai
Al Safa	Sheikh Zayed Road	Both directions
Al Barsha	Sheikh Zayed Road	Both directions
Al Maktoum Bridge	Umm Hurair Road	Both directions
Airport Tunnel	Beirut Street	Both directions
Jebel Ali	Sheikh Zayed Road	Both directions

The Final Stage

It doesn’t have to be hard to check your Salik balance. The app makes daily checks very easy, and the phone call method works everywhere.

Set a reminder every week to check your balance. It only takes 30 seconds and can save you a lot of money in fines.

Also, as a safety net, keep at least AED 50 in your account. Traffic in Dubai is unpredictable, and if you run out of money at the wrong time, it can cost you a lot.

FAQs