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Dubai RTA Smart Kiosks Ultimate Guide: Locations, Services and How to Use

Dubai's RTA Smart Kiosks

Introduction

Dubai’s RTA smart kiosks are changing the rules for everyone in the city! There are 32 of these helpful tools in 21 places, and they’re making life so much easier for people like you and me.

The best thing about these kiosks is that they can do 28 different tasks. Plus, as long as you need them, they’re open 24 hours a day, seven days a week.

You should also see the numbers. Every year, these little helpers handle more than 1.1 million transactions, which brings in 0.5 billion AED and saves 17 million AED in costs.

All About RTA Smart Kiosks

Because of the RTA Smart Kiosks in Dubai, everything in the city has changed. These very handy machines began in just a few Metro stops, but now there are 32 of them in 21 busy places.

Dubai's RTA Smart Kiosks

The cool thing is that they provide 28 different services, so you can easily get your license plates, NOL card, or parking passes. These machines are great because they’re always open. You don’t have to wait for office hours to use them.

They also speak more than one language, accept all forms of payment (cash, cards, or just tapping your phone), and are made so that anyone can use them without much trouble.

People really love them because they handle over 1.1 million deals every year, which brings in 0.5 billion AED and saves RTA 17 million in running costs.

It keeps getting better; soon, there will be new AI tools, payment plans through Tabby, and easy app interaction. Dubai does seem to be getting smarter all the time!

What Makes Dubai’s RTA Smart Kiosks So User-Friendly?

No more missing work or waiting in long lines—with just a tap of the screen, these kiosks bring important services right to your neighborhood!

Dubai's RTA Smart Kiosks

For People Like You:

  • No more losing time with super-fast touchscreens that let you in and out in minutes.
  • Available in your language, these computers can speak Arabic, English, and other languages.
  • Fits all body types, with heights that can be changed and voice help for those who need it.
  • It’s always open in 21 places in Dubai, so no more long lines!
  • Anytime you get stuck, built-in cameras and phones let you get help right away.
  • Instant printing—get your IDs, awards, and papers immediately.

Behind-the-Scenes Tech:

  • Smart monitoring keeps everything running smoothly.
  • Pay with cash, a credit card, or just your phone.
  • eWallets, NOL cards, and more payment methods will be available soon.
  • Options that don’t use paper are helping Dubai go green.
  • Design that saves money and cuts costs by AED 17 million a year
  • AI helpers will make things even easier
  • Installment payments through Tabby for bigger purchases
  • Perfect for use with the RTA Dubai app

What Are Dubai’s RTA Smart Kiosks Services?

It is really helpful to have such devices because they cut down on the time it takes to handle all of your requests. Plus, they’re really simple to use, so anyone can get where they need to go without any trouble!

Service CategoryRegistrationRenewalReplacementPaymentCertificateStatus Check
Vehicle Services
Driver Services
NOL Card
Parking Services
Traffic Fines
Salik Services

Dubai’s RTA Smart Kiosks Services for Vehicles

  • Renewal of vehicle registration: You can print your new registration card in just 3 to 5 minutes, which will save you 45 minutes on average compared to going to the center.
  • Transferring ownership of a vehicle: You can change title without having to go to an RTA office; the whole process takes less than 10 minutes.
  • Replace cards that are lost or broken: Have a membership card that is broken? Get a new one quickly in 5 minutes with the help of Dubai’s RTA Smart Kiosks.
  • Vehicle ownership cards: It only takes less than 2 minutes to print legal documents at the machine.
  • Certificates for transferring vehicles: When you make the deal, you can get all of your papers at once.

Dubai’s RTA Smart Kiosks Help for Drivers

  • Renewal of driver’s license: You can get a new license quickly and easily in less than 7 minutes.
  • Change your driver’s license: The kiosk walks you through the whole process with clear, step-by-step directions.
  • Replace lost or broken license: No meetings necessary—get your new license right away.
  • Checks for license status: You can verify your license quickly and see if there are any limits in just 30 seconds.

Dubai’s RTA Smart Kiosks Help with Payments

  • Make payments on traffic ticket: Get rid of those tickets without having to fill out any paperwork or go to the center—Pay up to 15 tickets in one transaction.
  • The cost of parking and fines: You can pay for all of your parking at once, and the fees start at just AED 2 for tolls.
  • Salik toll charges: With a minimum reload of AED 50, you can add money to your toll account or pay off any debts.
  • Impounding fees: Pay what you need to get your car out of the storage lot, and you can do it 24 hours a day, seven days a week.

RTA Smart Kiosks NOL Card Services

  • Check the balance and add money: You can add anywhere from 20 to 500 AED to your transportation card right then and there.
  • Buying a new card: It only costs AED 25 to get a new NOL card.
  • Change out broken cards: If you need to, you can move your amount to a different card and keep all of your credit.
  • Travel history review: Go to “Travel History Review” to see a full record of your past 90 days’ worth of transportation payments and usage.

Dubai’s RTA Smart Kiosks Services for Parking

  • Giving out seasonal parking cards: You can get long-term parking passes for your home or place of work for 3, 6, or 12 months.
  • Requests for parking permits: Use digital proof to handle all of your special parking rights.

RTA Smart Kiosks Management of Revenue:

  • Licensing service: Take care of all your permit needs in one place, with digital proof
  • Services for sales invoices: You can quickly print legal proof of payment for your records.

How to Use the RTA Smart Kiosks?

Using these handy kiosks is super easy! The whole process takes just 2-5 minutes, and you’ll get your documents printed after payment. Here’s how to do it:

Dubai's RTA Smart Kiosks
  • Start your session: Just press the “Start” button on the screen or get your hand near the sensor if it’s in sleep mode.
  • Pick your language: Tap on your preferred language (you can choose from Arabic, English, Hindi, Urdu, Filipino, or Russian).
  • Choose your service: Select what you need from the six main categories (Vehicle Services, Driver Services, Payments, NOL Card, Parking, or Revenue).
  • Enter your details: Type in your Emirates ID number, traffic file number, or vehicle plate info using the keyboard, or just scan your Emirates ID.
  • Check everything’s correct: Look over your information on the screen and tap “Confirm” (or “Edit” if something needs fixing).
  • Make your payment: Put in cash, tap your card, or use your smartphone for NFC payment (services usually cost between AED 20-400).
  • Grab your documents: Collect your printed papers from the tray at the bottom of the kiosk (printing only takes about 10-15 seconds).
  • Make sure you’re done: Check for the “Transaction Complete” message and make sure all your documents look right before you leave.

Where are all Dubai’s RTA Smart Kiosks?

Now is the cool part: getting to know all these kiosk locations to fasten your work: 

Customer Happiness Centers 

The RTA has put Smart Kiosks in their Customer Happiness Centers in busy residential and commercial areas so they’re easy to access. 

These locations follow regular government working hours, and the best part is that you can get help from RTA staff if you get stuck while using the kiosks. 

LocationApproximate AddressTypical Operating Hours
DeiraDeira Customer Happiness Center, Abu Baker Al Siddique Road, Deira, Dubai, UAESunday to Thursday: 8:00 AM – 7:30 PM; Friday and Saturday: Closed
Al BarshaAl Barsha Customer Happiness Center, Al Barsha, Dubai, UAESunday to Thursday: 8:00 AM – 7:30 PM; Friday and Saturday: Closed
Al KifafAl Kifaf Customer Happiness Center, Al Jafiliya, Dubai, UAESunday to Thursday: 8:00 AM – 7:30 PM; Friday and Saturday: Closed
Umm RamoolUmm Ramool Customer Happiness Center, Umm Ramool, Dubai, UAESunday to Thursday: 8:00 AM – 7:30 PM; Friday and Saturday: Closed
Al TawarAl Tawar Customer Happiness Center, Al Tawar, Dubai, UAESunday to Thursday: 8:00 AM – 7:30 PM; Friday and Saturday: Closed
Al ManarahAl Manarah Customer Happiness Center, Al Manarah, Dubai, UAESunday to Thursday: 8:00 AM – 7:30 PM; Friday and Saturday: Closed

Vehicle Testing Centers 

The Smart Kiosks at Vehicle Testing Centers let you do both in one trip! Many of these locations are open 24/7, which is perfect if you’ve got a packed schedule and can only sort out your vehicle stuff early in the morning or late at night. 

LocationApproximate AddressTypical Operating Hours
Tasjeel Al QusaisTasjeel Al Qusais, Damascus Street, Al Qusais, Dubai, UAE24 hours daily
Tasjeel Al TawarTasjeel Al Tawar, Al Nahda Road, Al Tawar, Dubai, UAE24 hours daily
Barsha TasjeelBarsha Tasjeel, Sheikh Zayed Road, Al Barsha, Dubai, UAE24 hours daily
Shamil MuhaisnaShamil Muhaisna, Amman Street, Muhaisnah, Dubai, UAE24 hours daily
Tamam Vehicle TestingTamam Vehicle Testing, Ras Al Khor Industrial Area 2, Dubai, UAE7:00 AM – 10:30 PM
Al Mumayaz Vehicle TestingAl Mumayaz Vehicle Testing, Al Mizhar, Dubai, UAE7:00 AM – 10:30 PM
Wasel Vehicle Testing – Al JaddafWasel Vehicle Testing, Al Jaddaf, Dubai, UAE7:00 AM – 10:30 PM
Al Satwa AutoproAl Satwa Autopro, Al Satwa, Dubai, UAE7:00 AM – 10:30 PM
Al Mumayaz Al BarshaAl Mumayaz Al Barsha, Al Barsha, Dubai, UAE7:00 AM – 10:30 PM

Other Key Locations 

The RTA has also put these handy kiosks in lots of other busy spots around Dubai, like government offices and business centers. This means you can easily access essential RTA services while you’re out and about handling other errands. 

LocationApproximate AddressTypical Operating Hours
RTA HeadquartersRTA Headquarters, Al Garhoud, Dubai, UAESunday to Thursday: 7:30 AM – 3:30 PM; Friday and Saturday: Closed
Jumeirah Emirates TowersJumeirah Emirates Towers, Sheikh Zayed Road, Dubai, UAE24 hours daily
Al Qouz Al MutakamelaAl Qouz Al Mutakamela, Al Quoz Industrial Area 3, Dubai, UAE7:00 AM – 10:30 PM
Al Mutakamela – Ras Al KhorAl Mutakamela, Ras Al Khor Industrial Area 2, Dubai, UAE7:00 AM – 10:30 PM
Tamam Al GhandiTamam Al Ghandi, Ras Al Khor Industrial Area 2, Dubai, UAE7:00 AM – 10:30 PM

What’s Next for Dubai RTA Smart Kiosks?

The RTA isn’t stopping with what they’ve got now; they’re planning tons of cool upgrades to make these kiosks even better! Here’s what’s coming soon:

  • AI assistants that really get you: The kiosks will soon have smart AI that remembers your preferences and helps predict what you need based on your past transactions.
  • Smaller, sleeker kiosks: New models will take up less space but still do everything the current ones can do, which means they can fit in more locations around the city where there wasn’t room before.
  • More ways to pay: You’ll be able to use your NOL card, cheques, and all sorts of eWallets to pay for services.
  • 10 new kiosks coming in 2025: The RTA is adding 10 more kiosks around Dubai this year, with better cost-efficiency and an even more user-friendly experience.

Wrapping Up: Dubai’s RTA Smart Kiosks

Dubai’s RTA Smart Kiosks really show how the city is using technology to make life easier for everyone! These handy Kiosks offer 24/7 access to 28 different transportation services at 21 convenient locations across the city. The numbers speak for themselves; over 1.1 million transactions every year bring in huge revenue while saving RTA AED 17 million in yearly costs!

What makes these kiosks work so well for Dubai’s diverse population is how user-friendly they are since they support multiple languages and offer accessibility features so everyone can use them. 

FAQ

When was RTA Smart Kiosks first introduced in Dubai? 

Dubai’s RTA Smart Kiosks first appeared in 2018, with 50 of them placed at 23 Dubai Metro Stations. In 2021, they got a major upgrade with new features, and now there are 32 kiosks across 21 key locations around the city.

How much cost savings do the Smart Kiosks generate for RTA? 

Dubai’s RTA Smart Kiosks are saving RTA a whopping AED 17 million every year in operating costs! Plus, they bring in about AED 0.5 billion in revenue while handling more than 1.1 million transactions annually.

What accessibility features do Dubai’s RTA Smart Kiosks offer? 

The kiosks are designed so everyone can use them easily! They have screens that adjust to your height, voice guidance to help you along, and support for multiple languages, including Arabic, English, and others.

What is the Smart Kiosks’ performance monitoring system? 

The kiosks use a smart automated system that constantly checks how well they’re working and tracks service quality. 

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