Position: Customer Service / Call Centre

I have over two years of professional experience working with a US-based healthcare partner associated with Quest Diagnostics, where I handled insurance coordination, patient documentation, and Special Authorization Forms on behalf of patients. This role required strong process management, accuracy, and coordination with multiple stakeholders. I hold a Google-certified Digital Marketing credential and possess solid working knowledge of MS Excel, CRM systems, and professional business communication. I am adaptable, detail-oriented, and eager to contribute to a growth-driven organization in the UAE.