Position: Software Development (IT / Hardware & Software Development)

Senior Software Engineer with strong experience in building Generative AI-powered chatbots and agentic AI solutions using Python, LangGraph, LangChain, RAG, and LLMs (GPT-4, Llama). Skilled in developing scalable AI workflows, embedding pipelines, and integrating chatbots across platforms like Microsoft Teams, ServiceNow, and web portals for 10K+ global users. Previously worked as a Conversational AI Engineer at Amelia/Soundhound AI, delivering enterprise-grade voice and chat automation for clients such as Vodafone and JP Morgan. Proficient in cloud technologies (AWS), NLP, and modern AI frameworks with a strong focus on production-ready implementations.