Position: Hardware & Infrastructure (IT / Hardware & Software Development)

Results-driven IT Support Specialist with 20+ years delivering high-impact solutions across hardware, software, and network systems. Proven ability to diagnose and resolve complex issues in both onsite and remote environments, with extensive experience supporting large, multi-branch retail operations across South Africa and neighboring countries. Trusted to perform under pressure, uphold strict SLAs, and minimize downtime through customer-first service, sharp problem-solving, and hands-on leadership that drives operational efficiency.