Position: Customer Service / Call Centre

Customer-focused professional with a BBA degree and 7 months of experience as a Process Associate in an MNC, specializing in inbound and outbound calling, voice and chat processes, and end-to-end customer support operations. Skilled in customer query resolution, CRM management, complaint handling, and client relationship management. Strong communication, problem-solving, and interpersonal abilities with experience in both voice and non-voice processes. Seeking opportunities in customer support, customer service, telecalling, HR operations, and process associate roles to deliver high-quality customer experiences and contribute to organizational growth in the UAE market