Position: Customer Service / Call Centre

I am a versatile and detail-oriented professional with experience in customer service, administration, and project coordination across diverse industries. I have developed strong communication, organizational, and problem-solving skills through hands-on experience in fast-paced and high-pressure environments. In my role as a Project Coordinator, I manage documentation, coordinate with teams, and support project execution for both onshore and offshore projects, including EPC and ADNOC-related work. I am experienced in preparing reports, handling submissions through platforms such as WRENCH, and ensuring compliance with project requirements. I also have technical exposure to surveying tools, including Leica 3D laser scanners and FARO systems for topographic and underground detection surveys. Previously, I worked in customer service and sales, where I consistently delivered high-quality support, handled client inquiries, and used CRM systems like Salesforce to manage customer interactions efficiently. My administrative background further strengthened my ability to organize data, maintain records, and support daily operations. I am highly adaptable, quick to learn new systems, and committed to delivering accurate and efficient results. I bring a strong work ethic, attention to detail, and the ability to collaborate effectively with teams to achieve organizational goals.