الوظيفة: Customer Service / Call Centre

Customer Support Specialist with 5+ years of experience in high-volume international support, specializing in chat-based assistance, dispute resolution, and investigative case handling. Proven ability to take end-to-end ownership of customer issues, handle sensitive financial data, and collaborate with cross-functional teams to deliver timely and accurate resolutions. Strong understanding of compliance-driven environments and maintaining service quality under strict SLAs.