Position: HR / Admin

Results-driven Operations Manager with hands-on experience leading sales, academic, placement, finance, and administrative teams within a fast-paced education and training environment. Proven expertise in end-to- end operations management, KPI monitoring, process optimization, team leadership, and performance reporting. Strong background in workflow improvement, customer experience management, budgeting, payroll coordination, and strategic planning. Adept at driving productivity, service quality, and organizational growth through data-driven decision-making and cross-functional collaboration.