Position: HR / Admin

Results-driven Operations and Administration professional with 5+ years of progressive experience across UAE business operations, banking compliance, and process management. Proven track record of leading cross- functional teams, streamlining administrative workflows, and implementing enterprise-grade operational systems. Adept at managing end-to-end business operations — from government authority coordination and regulatory compliance to document control, SOP development, and stakeholder management. Instrumental in driving measurable outcomes: facilitated 300+ client onboardings with 90%+ success rates, led a team of 51 operational staff, reduced processing rejection rates by 35%, and improved turnaround times by 25%. Fluent in Oracle ERP, CRM platforms, and Power BI, with a strong foundation in UAE regulatory frameworks, KYC/AML compliance, and multi-authority liaison. Seeking a senior Operations, Administration, or Business Operations leadership role within a multinational, financial services, or government-aligned organisation.