Position: Hardware & Infrastructure (IT / Hardware & Software Development)

Experienced IT Support with 14+ years of hands-on experience in system administration, computer hardware repairs, and enterprise IT infrastructure. I have worked across India and the UAE, supporting businesses with ERP systems, server maintenance, network installations, and remote user support. Currently managing my own IT service business in India (Dhiman IT Solutions) and working as an annual contractor in the UAE. Core Skills: • IT Helpdesk & User Support • ERP System Management • Hardware & Network Troubleshooting • Windows Server & Active Directory • VPN, Firewalls & Security • On-site and Remote Support