Customer-focused professional with over 10 years of experience in customer service, reception, front office operations, and administrative support across the healthcare, hospitality, and corporate sectors in the UAE and Kuwait. Proven ability to manage front desk operations, coordinate appointments, handle high-volume customer inquiries, and provide exceptional client experiences in fast-paced environments. Skilled in Microsoft Office, CRM systems, document management, and cross-functional coordination, with strong communication, organizational, and problem- solving abilities. Committed to delivering outstanding service and contributing to operational excellence.