Position: Business Development (Sales / Business Development)

Results-driven Sales and Operations professional with 15 years of combined experience in customer experience, revenue generation, team leadership, and operational management across fast-paced, service- oriented environments in the UAE. Proven track record of consistently exceeding sales and performance targets, improving operational efficiency, and enhancing customer and guest experience through structured processes, KPI management, and strong team leadership. Skilled in managing cross-functional teams, recruitment and training, CRM systems, and performance reporting, with close collaboration across marketing and senior leadership to drive business results. Adaptable, hands-on leader with a strong focus on service quality, efficiency, and commercial performance across both corporate and hospitality environments.