Position: Event Management & Operations

Motivated and customer-focused Call Center Executive with strong communication skills and a solid understanding of visa and immigration processes. Experienced in handling high-volume inbound and outbound calls, guiding clients through documentation requirements, application status, and eligibility checks. Skilled in problem-solving, maintaining accurate records, and providing clear, professional support to customers from diverse backgrounds. Quick learner with the ability to adapt to new rules and procedures, committed to delivering excellent service and improving customer satisfaction.