Position: Heavy Vehicle (Driver)

Customer Service Executive with 2+ years of hands-on experience in airport operations at Calicut International Airport, handling high-volume passenger traffic in a fast-paced aviation environment. Proven ability to manage check-in, boarding, arrivals, and special assistance for 500+ passengers daily while maintaining safety, compliance, and service quality. Known for resolving customer issues efficiently, contributing to 98% passenger satisfaction and 95% baggage issue resolution within 24 hours. Strong communicator with multilingual capability and the discipline to perform under pressure. Seeking to add value to an aviation or customer-focused organization through reliable execution and customer-first service.