EXECUTIVE SUMMARY Senior Customer Service and Sales Management Professional with 6+ years of progressive international experience across UAE, India, and Middle East markets. Proven expertise in team leadership, revenue generation, customer experience management, and operational excellence. Successfully managed cross- functional teams of 15+ members, served 500+ international clients annually, and consistently delivered 30% revenue growth. Expert in customer relationship management, sales process optimization, insurance advisory, financial services, travel and tourism operations, and digital transformation initiatives. Seeking senior management opportunities with global organizations requiring visa sponsorship support.