Position: Customer Service / Call Centre

Experienced Customer Service Representative and Product Manager with 5+ years of progressive experience in customer support, aviation operations, and product development. Proven track record in customer relationship management, cross-functional team leadership, and process optimization. Skilled in troubleshooting, problem resolution, and delivering exceptional customer experiences across multiple industries. Multilingual professional with advanced digital skills and leadership capabilities seeking opportunities in customer service management, product management, or operations roles.