Position: Customer Service / Call Centre

Customer-focused Guest Service Agent with 3 years of experience delivering exceptional service in fast-paced hospitality and airport environments. Skilled in assisting guests with check-ins, boarding, and inquiries, ensuring smooth and positive experiences. Adept at handling challenging situations with professionalism, coordinating with multiple teams, and maintaining compliance with safety and operational procedures. Strong communicator with a friendly demeanor, committed to enhancing guest satisfaction and loyalty.