Position: Customer Service / Call Centre

Customer Service professional with 4+ years of experience in client relationship management, travel coordination, and problem resolution. Skilled in CRM tools, communication, and customer satisfaction with a proven record of achieving 95%+ resolution rates. Additionally, passionate about creative design and digital media, with hands-on skills in graphic design, social media content creation, and freelance creative projects. Seeking opportunities to combine customer service expertise with creative skills in a dynamic organization.