Position: Customer Service / Call Centre

Iam a dedicated and results-driven Customer Service Representative with over 10 years of experience in telecom and technology sectors, specializing in delivering exceptional customer support and satisfaction. My background includes working with leading brands such as du (VisionTel Technology LLC), Samsung (B2X Service Solutions India Pvt. Ltd.), and Airtel, where I handled high-volume customer interactions, technical support, billing inquiries, and complaint resolution. I take pride in my ability to build strong customer relationships, manage complex service issues, and maintain a professional and empathetic approach in every interaction. My experience spans across CRM systems, ticketing tools, POS systems, and live chat platforms, allowing me to adapt quickly to new technologies and workflows. Currently based in Dubai on a visit visa, I am available immediately and seeking new opportunities in customer service, call center operations, or client relations, where I can contribute my skills, professionalism, and commitment to service excellence.