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Dynamic BTech graduate in Cybersecurity with hands-on experience in IT operations, risk manage- ment, and customer support. Currently a Engineer (IT) at REC Limited, ensuring system reliability, resolving complex queries, and driving risk-based decisions for large-scale government initiatives. Pro- ficient in Microsoft Power Apps, SLA-driven service delivery, and compliance monitoring, with proven expertise in vulnerability analysis and data-driven problem solving. Recognized for strong communi- cation, customer-first mindset, and the ability to deliver seamless, user-centric technical solutions in high-pressure environments.