Position: Secretarial / Front Office

Enthusiastic and service-driven Front Desk Receptionist with more than 2 years of experience in the hospitality industry. Known for delivering an outstanding guest experience through prompt, courteous service and. Skilled in managing guest inquiries, handling payments, and resolving issues with professionalism. Fluent in english, with a warm personality and excellent conflict resolution skills. Committed to making each guest feel welcome and valued.