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Dedicated and customer-focused IT Support and Customer Service Professional with over 6 years of experience across IT, operations, and sales environments. Skilled in troubleshooting technical issues, managing client relations, and providing efficient administrative and support solutions. Proven ability to streamline processes, deliver excellent customer experiences, and contribute to business growth in fast-paced, cross-functional settings. Core Competencies: IT Support • Technical Troubleshooting • Customer Service • ERP Systems • Sales Support • Process Improvement • System Administration • Networking • Communication • Training & Documentation
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