Position: Customer Service / Call Centre

A detail-oriented and customer-focused professional with hands-on experience in both Human Resources operations and customer service. Skilled in managing end-to-end onboarding, employee lifecycle, and compliance processes, along with handling complex client interactions in a high-paced environment. Currently working with a U.S.-based healthcare client (Dr. Comfort – an Enovis Company), managing order processing, customer communication, and operational support using tools like Oracle. Known for multitasking efficiently, resolving queries with accuracy, and maintaining process quality— strengths that directly translate into excellence in HR Operations, documentation, and coordination functions.