Position: Customer Service / Call Centre

PROFESSIONAL SUMMARY Highly motivated and service-oriented Customer Service Executive with over 3 years of hands-on experience in airport operations, passenger handling, and travel management. Skilled in using advanced DCS platforms such as Amadeus Altea, I-PORT, and Sabre GDS to deliver seamless passenger experiences. Expert in managing check-in, boarding, and baggage processes while ensuring compliance with safety and regulatory standards. Recognized for strong communication, leadership, and problem-solving skills that enhance service quality and operational efficiency. Dedicated to maintaining professionalism, accuracy, and customer satisfaction in fast- paced environments.