Position: Customer Service / Call Centre

• Provided exceptional customer support to foreign clients, ensuring high levels of satisfaction and issue resolution. • Assisted clients efficiently, transforming potential challenges into positive experiences. • Developed strong communication skills while navigating diverse cultural contexts. • Contributed to Concentrix's reputation for outstanding customer service. • Engaged in cold calling to generate leads and expand the client base in the competitive Dubai real estate market. • Conducted property viewings and client meetings, providing personalized assistance to match clients with their ideal properties. • Collaborated with top developers in Dubai to stay informed on market trends and available listings, enhancing service delivery.