Position: Customer Service / Call Centre

My expertise spans a wide range of retail functions, including sales monitoring, POS system operation, retail merchandising, and inventory and storage management. I have a proven track record in customer service and shelf restocking, ensuring product availability and presentation consistently meet brand standards. Additionally, I have actively contributed to staff supervision, training, and development, helping to build high-performing teams focused on exceeding targets and delivering outstanding customer experiences. I am highly organized and adept at rota coordination, inventory control, and basic accounting, all of which contribute to efficient day-to-day operations.