Position: HR / Admin

Results-driven Operations and Client Services professional with 18+ years of experience in Background Verification (BGV), HR operations, client relationship management, and team supervision, including international exposure in the UAE. Skilled in managing end-to-end operational processes, ensuring quality compliance, improving workflows, and delivering client satisfaction. Strong background in coordination, reporting, and stakeholder management, with growing expertise in data-driven tools like Power BI and advanced Excel to support business decisions and process efficiency.