Position: HR / Admin

Professional Summary for Rakshith Rajeeva Results-driven professional with a Global MBA from De Montfort University and extensive experience in operations management and customer service. Combining analytical expertise with leadership capabilities to optimize processes and enhance customer satisfaction. Proven track record of increasing operational efficiency, achieving a 95% customer satisfaction rate, and reducing high-priority incidents by 25%. Skilled in CRM systems, data analysis, and cross-functional collaboration with proficiency in multiple languages (English, Kannada, Hindi). Currently supervising retail operations at White Stuff while seeking opportunities to leverage my business acumen and technical skills to drive organizational success through strategic process improvements and customer-centric approaches. Key Strengths: Process optimization and operational efficiency Customer relationship management and retention strategies Risk analysis and mitigation Cross-functional team leadership and development Data-driven decision making and reporting Multilingual communication skills