Experienced Senior Claim Representative And Customer Care executive with 9 years in the US Health Care insurance industry and domestic Call center industry, seeking to obtain a position where I can utilize my experience and professionalism, with a customer-value team in an atmosphere where responsibility is the top priority. At DST Worldwide services (I used to process $5000 claims & for $ 10000 Claims - I used to send for Senior Auditor - For recheck ) and AT Optum, I transitioned these skills to the healthcare sector, where I supported clients by navigating complex insurance processes and addressing sensitive medical concerns with empathy and accuracy. At Sitel, I honed my customer engagement and problem-resolution skills by managing inquiries, resolving disputes, and ensuring seamless user experiences in a fast-paced e-commerce environment (Amazon Customer Care Representative). My ability to handle high volumes of customer interactions while maintaining satisfaction scores consistently above metric, demonstrates my commitment to excellence. Name: Shaik Arshiya, Languages: English (Fluent), Hindi, Telugu. Work Location: Dubai Only, Education: B.Sc. Computer Science, Visa Status: On Visit Visa Which will expire on Mar 18th ,2025. Nationality: Indian Female. Skills: Excellent in Communication, Typing 50 WPM with 100 % Accuracy , Multi-Tasking, Quick Learner, Knee Eye for Operations Back End Work, Leadership Qualities, Problem- Solving. Expected Salary :Basic Salary + Incentives(based on performance) + immediate Visa. Ph: 543352010