OBJECTIVE I seek challenging opportunities where I can fully use my skills for the success of the organization EXPERIENCE Fairfield by Marriott sriperambudur 12/05/2025 – present Food & Beverage Exicutive Shift Management: Leading shifts, supervising staff, making decisions to ensure efficient service. Inventory Management: Assisting with inventory control, ordering supplies, and minimizing waste. Staff Supervision: Supervising and guiding team members, providing feedback, and coaching for improvement. Recruitment and Training: Assisting with recruitment, training,and onboarding new staff members. Team Motivation:Fostering a positive work environment, motivating staff,and recognizing outstanding performance. Marketing and Promotion: Assisting with marketing initiatives, promoting the restaurant and engaging with the local community. Maintaining Quality and Safety standards : Ensuring compliance with health and a safety regulations, maintaining high-quality food and service standards. Handling Customer Complaints: Resolving customer complaints in a professional and courteous manner. Supervised restaurant opening and closing, ensuring smooth operations and team readiness for subsequent meal periods. Enhanced guest satisfaction and managed farewells to create lasting impressions. Prepared SA revenue reports, updated FIAT, and resolved operational discrepancies. Conducted team briefings and training sessions to maintain service standards. Compiled daily sales reports for the restaurant and bar. Managed IRD orders and optimized staffing efficiency. Takes care of banquet event,Makes guest glitch reports,Solves discrepancies Courtyard by marriott trichy 22/04/24 08/05/25 Food and beverage senior associate Maintaining opening and closing checklist of restaurants and infuse Driven 100 % guest satisfaction in all food & beverage areas by reviewing all the guest feedback Handled all-day dining resturant 160 covers and inrrom dining operations Responsible for plannig and exicuting of associate schedule Inchaerge of hotel beverage inventory & beverage stock in the hotel Actively involved in ccg inventory of the department , focus on reducing the breakage Practice good guest relations & attend to guests complaints /queires satisfacatorilly Responsible of maintaining hygine & cleanliness standerds in the outlet and upkeep of all service equipment Acitively use upselling techniques to exceed guest expactaions and increased revenue Prepared daily sale report Courtyard by marriott trichy 22/11/22 15/06/23 Food and beverage associate Opening and closing of restaurants with pos settlement Taking team briefing and training and even sharing important updates updating revenue for takeaway food . Follow all safety polices to ensure e safe work area Worked in seasonal taste ( all day dining ) resturant & room service simultaneously Practice aggressive hospitality & suggestive selling when taking guest order To follow point of sale correctly & marriott check closing pocedure Responsible for guest service satisfaction in order to achive great score on guest voice Order taking station holding & ensuring that follows all the brand standerds during the opreation Checking up the station prior to opening for cleanliness of table & chair & propper setup
courtyard marriott
2024-04-22
Position: exicutive
Date: 2025-05-12 to 2025-11-25