Position: Secretarial / Front Office

Dynamic and highly organized Customer Service & Administrative Professional with over a year of dedicated UAE experience and a strong background in financial administration. Expert in multi-channel client support, CRM utilization, and front-desk operations, with a proven ability to achieve high First Call Resolution (FCR) rates in fast-paced, multicultural environments. Combines a Bachelor's degree in Economics with advanced certifications in GCC VAT and Logistics to deliver comprehensive administrative and operational support. Fluent in English, Malayalam, and Hindi; based in Dubai and available immediately.