Position: Travel & Tourism / Leisure

Travel and retail professional with over 5 years of combined experience in flight reservations, customer service, and managing a retail business. Skilled in handling reservations, ticketing, and customer queries using GDS systems (Galileo, Amadeus). Proven ability to up-sell and cross-sell products while ensuring high customer satisfaction. Adaptable, tech savvy, and fluent in English, with a strong commitment to service excellence in a fast-paced environment.